This message is to customers with instances on Carrack. This node is experiencing network issues related to a kernel bug. We are scheduling an emergency reboot into the latest stable kernel for:

Today (April 20) at 10 PM eastern (GMT -4)

Downtime should be between 5-15 minutes. We apologize for the inconvenience.

We're currently experience network issues causing servers in Atlanta to be unreachable.  We're working with our providers to get this resolved as quickly as possible.

The Avenger server has experienced a hardware failure.  We're working with our datacenter provider to get this issue resolved as quickly as possible.

There will be a scheduled maintenance for network enhancements on April 30th from 12:00 - 13:00 UTC.  There may be brief periods of latency or packetloss during this time, however servers should remain available for the majority of this maintenance window.

We're currently experiencing a network outage in our Dallas datacenter.  We're working with our providers to try to bring things back online as quickly as possible.

A limited number of users are currently experiencing issues when connecting to servers at our Seattle location.  This issue currently appears isolated to AT&T users in California.

The cause of this issue is known but not with one of our direct providers.  We're working with our upstream providers to get this issue resolved as quickly as possible.

Services on the Reliant server will be migrated to a new datacenter on Sunday 9/25 starting at 07:00 UTC.  Actual downtime should only last for several minutes, however active users may need to flush their DNS cache if they are having issues reconnecting.

Instructions for flushing the DNS cache on Windows can be found here:
http://www.noip.com/support/knowledgebase/how-do-i-flush-my-windows-dns-cache/

Reliant is currently experiencing network connectivity issues.  Issues continue to be ongoing resulting in short periods of connectivity loss for some or all customers.

In the next several weeks we will be migrating these servers to a new datacenter, as our current provider is not able to assure us the level of reliability that we demand for our customers.

The Freelancer server will be taken down briefly to apply security updates.  All services will be unavailable for several minutes during the maintenance window.

The Freelancer server will be taken down briefly to apply security updates.  All services will be unavailable for several minutes during the maintenance window.

The Reliant server is currently experiencing a DDOS attack.  We're working with our upstream provider to try to resolve this issue as quickly as possible.

Services are currently stable.  We will be migrating Reliant to a new server with DDOS protection in the near future.

All servers on cutlass.orgpack.com are currently unreachable.  This issue has been escalated to our datacenter and we're working to resolve the problem as quickly as possible.

Update @ 21:22 PST - The datacenter is currently experiencing an eletrical issue.  Work is in progress on resolving this as soon as possible.  Currently no ETA.

We've been in touch with our network provider who are actively working to mitigate network issues causing intermittent latency and packet loss for our Dallas servers. We're working with our provider to resolve this issue as quickly as possible.

The Freelancer server will be taken down for scheduled maintenance.  A one hour maintenance window has been scheduled although only 5 minutes of downtime is expected.

aurora.orgpack.com is currently experiencing a DDOS attack.  Servers may be laggy or unavailable until the attack is mitigated.  We're working to re-establish service as quickly as possible and will provide updates as they're available.

Servers located in New York will undergo scheduled network maintenance on September 11th.  The maintenance window will occur between 18:00 and 20:00 UTC; however, any loss of connectivity should be limited to 2-3 minutes.

Servers located in San Francisco will undergo scheduled network maintenance on September 11th.  The maintenance window will occur between 11:30 and 13:30 UTC; however, any loss of connectivity should be limited to 2-3 minutes.

Servers located in Frankfurt will undergo scheduled network maintenance on September 1st.  The maintenance window will occur between 2:00 and 7:00 UTC; however, any loss of connectivity should be limited to 2-3 minutes.

Servers located in London will undergo scheduled network maintenance on September 1st.  The maintenance window will occur between 2:00 and 7:00 UTC; however, any loss of connectivity should be limited to 2-3 minutes.

There will be a brief restart of the Mumble service on m50.orgpack.com in order to upgrade the SSL certificate.  The restart will result in a disconnect however you should be able to reconnect to your server immediately.  Downtime will last less than 1 second.

After this update users should no longer be required to accept the certificate upon the first connection to a new server.  This only effects our New York location.